How to Cancel an Order

You can request to cancel an order from a seller within 30 minutes of purchase. You can only cancel an order up to a maximum of two times. Refund requests that are submitted for this reason are subject to seller approval. Tilt will not entertain any cancellation requests.

If you need to cancel an order, follow the steps below:

• Go to your profile.

• Click on Purchases.

• Select the order you would like to cancel.

• Click Cancel Order on your order summary.

• Select the item and the reason for cancelling.

• Click Cancel Selected Items.