Reporting a Seller

If you encounter a reason that you believe warrants reporting a seller, we recommend contacting our support team by sending a message to [email protected].

For us to investigate a report, we require the following:

• The seller's username

• The date and approximate time of the incident

• A description of the issue

• Supporting evidence: screenshots, screen recordings, or timestamps that demonstrate the issue

Reports submitted without sufficient detail or evidence may not be reviewed. The more specific and complete your report, the faster we can investigate and take action.

All reports are reviewed by our teams. Sellers found to have violated our policies will be subject to enforcement action in line with our Strike Guidelines. Users who consistently submit false or malicious reports may also face consequences.