> For the complete documentation index, see [llms.txt](https://support.tilt.app/tilt-help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.tilt.app/tilt-help-desk/purchasing/second-chance-faq.md).

# Second Chance FAQ

<details>

<summary><strong>What happens if I place a bid but don't win?</strong></summary>

If your bid isn’t the highest when the auction ends, you lose the auction. However, if the winning bidder doesn’t complete payment, the item may be offered to the next highest valid bidder. If your bid qualifies, you’ll get a Second Chance to purchase it.

</details>

<details>

<summary><strong>Will I be automatically charged if my bid is next in line?</strong></summary>

Yes. If your bid is next in the queue, we’ll automatically attempt to charge you. If the charge fails, you’ll have 1 minute to complete the payment manually. Otherwise, the offer moves to the next eligible bidder.

</details>

<details>

<summary><strong>How long do I have to make a payment if my bid is selected?</strong></summary>

* If you were the **original winning bidder**, you have **2 minutes** to complete the payment.
* If your bid is selected through Second Chance, you have **1 minute** to complete the payment (automatic charging will be attempted first) before we move to the next bidder.&#x20;

</details>

<details>

<summary><strong>Can I opt out of being in the Second Chance queue?</strong></summary>

No. All bids are binding — once you place a bid, it’s automatically eligible for Second Chance offers.

</details>

<details>

<summary><strong>What happens if my payment fails?</strong></summary>

If your payment fails and the timer runs out, the system will immediately move to the next valid bidder. Your bid will no longer be considered for the item.

</details>

<details>

<summary><strong>Will I be notified if I win through Second Chance?</strong></summary>

Yes, if your bid is selected for a Second Chance, you will see a banner notifying you of your inclusion in the Second Chance queue.

</details>


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