# How to message a seller/user

**To message a seller/user, follow the steps below:**

* Go to your profile.
* Click on **Messages.**
* Locate the **+** icon on the top right, which will allow you to create a new message.
* Type the name of the seller/user in the search bar to locate them.
* After you see the seller/user's name, select it.
* Click on **Start Chat.**
* A new conversation will open and you can now message the seller/user.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.tilt.app/tilt-help-desk/general/how-to-message-a-seller-user.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
