> For the complete documentation index, see [llms.txt](https://support.tilt.app/tilt-help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.tilt.app/tilt-help-desk/general/how-to-message-a-seller-user.md).

# How to message a seller/user

**To message a seller/user, follow the steps below:**

* Go to your profile.
* Click on **Messages.**
* Locate the **+** icon on the top right, which will allow you to create a new message.
* Type the name of the seller/user in the search bar to locate them.
* After you see the seller/user's name, select it.
* Click on **Start Chat.**
* A new conversation will open and you can now message the seller/user.