Returning Items for a Refund
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In some scenarios, Tilt will require you to return an item before issuing your refund.
Returns must be shipped within ten days of approval of your refund request.
Items must be returned in original packaging inside a protective box. Attach the return label on the outside of the package and a signed copy of the return note inside the package. Please do not attach any extra labels to the packaging. Please note that return postage is the responsibility of the buyer.
Failure to return your item within ten days, properly packaged, in its original condition, or returning the incorrect item will result in the cancellation of your refund request
We will process refunds only after the item is received by the seller, who will confirm that its quality matches the condition it was in upon delivery. The seller will inspect the item upon its return.
Once the seller initiates a return, you can view the return address by following the steps below:
