# Don't share personal information

Please ensure that you do not share any personal information with anyone through your DMs or chat. Tilt Staff will never request additional details or any personal information.

Tilt sellers will not ask you to carry out transactions or incur additional costs outside of the platform, as they also will not request additional details.\
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If any of these situations occur, please make sure to contact our support team at <support@tilt.app>.\
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You can also learn alternative ways of contacting our support [here](https://support.tilt.app/tilt-help-desk/general/contact-tilt).


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