As you begin selling on Tilt, it's important to understand how payouts work. Here's a comprehensive guide that answers some of the most common questions:
When will I receive my first payment?
Your first payout will follow the standard 11-day timeline from the sale date. However, your first payment may take an additional 2-3 days due to verification by our payment processor, Stripe. They perform thorough checks on your documents to ensure everything is in order and secure.
When do you process payouts?
Payouts are automatically processed Monday through Friday, excluding bank holidays. You don’t need to take any action — everything is handled for you.
Can I receive faster payouts?
While faster payouts are available, they are not guaranteed for all sellers. To become eligible for faster payouts, you must consistently meet the following criteria:
Add tracking information to all of your orders
Maintain a high volume of orders
Keep refund requests and order discrepancies to a minimum
Respond to customer inquiries within 48 hours
By meeting these standards, you'll improve your chances of qualifying for faster payouts.
After your first month on Tilt, you can contact your account manager to discuss whether you qualify for faster payouts.
What does "Balance on Hold" mean?
Funds from pending payments, such as those related to limited-time offers, may be temporarily held until the transaction or offer is completed, expired, or forfeited. Limited offers usually last no longer than 24 hours, after which the held balance will be released. However, the standard 11-day payout timeframe still applies for when funds are made available.
