# Payouts FAQ

<details>

<summary>When will I receive my payment?</summary>

Payouts typically follow a **standard 7-day timeline** from the day after your sale is made. However, your first payment may take an additional 2-3 days due to verification by our payment processor, Stripe. They perform thorough checks on your documents to ensure everything is in order and secure.

</details>

<details>

<summary>When do you process payouts?</summary>

Payouts are automatically processed Monday through Friday, excluding bank holidays. You don’t need to take any action — everything is handled for you.

</details>

<details>

<summary>Can I receive faster payouts?</summary>

We're currently making changes to allow faster payouts in the near future. To become eligible for faster payouts, you must consistently meet the following criteria:

* Use Tilt's shipping option for your orders
* Keep refund requests and order discrepancies to a minimum
* Respond to customer inquiries within 48 hours

By meeting these standards, you'll improve your chances of qualifying for faster payouts when we roll this out.

</details>

<details>

<summary>What does "Balance on Hold" mean?</summary>

Funds from pending payments, such as those related to limited-time offers, may be temporarily held until the transaction or offer is completed, expired, or forfeited. Limited offers usually last no longer than 24 hours, after which the held balance will be released. However, the standard 7-day payout timeframe still applies when funds are made available.

</details>


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