Tilt Help Desk
  • Getting Started
  • ❔General
    • Contact TILT
    • Why do you need my date of birth?
    • Updating your username
    • Editing your personal details
    • Updating your phone number
    • Add or update your addresses
    • Adding or updating your payment method
    • Managing Notifications
    • How to view your orders
    • How to find & use coupons
    • How to message a seller/user
    • What is two-factor authentication and how does it work?
    • Deleting your Tilt account
    • Request to remove data
    • Don't share personal information
    • 🗣️TILT Referral System
      • ⚠️TILT Referral System Terms & Conditions
  • 🛍️Purchasing
    • Buying on Tilt
    • Accepted Payment Methods
    • Payment Currencies
    • What happens after I purchase?
    • Buyer Protection Policy
    • Live Auction Rules
    • How Auction Works
  • 🔁Returns & Refunds
    • Return Policy
    • Will my personal details be safe?
    • How to Request a Refund
    • Returning Items for a Refund
    • How Long Do Refunds Take?
    • Received Wrong Item
    • Received Damaged Item
    • Order Hasn't Arrived
  • ❗Reporting
    • Community Safety Guidelines
    • Counterfeit or Fake Items
    • Problems with my order
    • Reporting a Seller
    • Reporting a User
  • 📦Shipping
    • Supported countries
    • Shipping Policy
    • International Shipping Policy
    • Shipping issues support
    • Tracking your order
  • 📸Social Media Challenges and Prizes
    • 👕Share Your Steals Challenge
      • ⁉️Rules
  • For Sellers
    • 📹Content Policy
    • 🤳Seller Resources
      • 1️⃣Step 1: Before You Go Live
        • 📅Scheduling Your Live Room
        • 🧙How to use the Tilt Live Room Web-App
        • 🧪Hosting a Test Live Stream
        • 🌑Before Your Live
          • 🔤Live Room Title Tips
        • 🔥Stream Quality
          • 📹Equipment checklist for Live Rooms
          • 🛋️Setting up your space for a Live Room (Old)
      • 2️⃣Step 2: Going Live
        • 🍿Promote Your Live!
        • ✨Provide an exclusive
        • 🗓️Schedule multiple rooms at the same time
        • 🌗During Your Live
      • 3️⃣Step 3: Hosting the live
        • 🌕After Your Live
      • ☑️TILT Verified Seller
      • 📝Seller Tutorials
        • 📭Exporting to Royal Mail: Step-by-step
        • 📭Exporting to Evri: Step-by-step
        • 🔄How to initiate a refund from the seller portal
        • 🧠AI Quick Listing
      • 🏦Understanding Payouts on TILT
      • 📦TILT Seller Order Status Guide
      • 🏷️Shipping Labels
    • 👑Become a Seller
      • 🤳Requirements to sell on TILT
    • ⛔Raffles, Lotteries, Mystery Boxes and Gambling Policy
    • 🚫Prohibited Items Policy
    • 🤝Service Level Agreement
    • 🛑Strike Guidelines
  • Testing Programme
    • Tilt Testing (February 2024)
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General

PreviousGetting StartedNextContact TILT

Last updated 8 months ago

❔
Contact TILT
Why do you need my date of birth?
Updating your username
Editing your personal details
Updating your phone number
Add or update your addresses
Adding or updating your payment method
Managing Notifications
How to view your orders
How to find & use coupons
How to message a seller/user
What is two-factor authentication and how does it work?
Deleting your Tilt account
Request to remove data
Don't share personal information
🗣️TILT Referral System