# Prohibited Items Policy

### **General Requirements**

* All products must be genuine, accurately described, and compliant with UK laws and regulations.
* Sellers must provide clear and accurate product information, including brand, condition, materials, and origin.
* No items that violate intellectual property rights, including counterfeit or replica products, are permitted.

### **Prohibited Listings**

* **Counterfeit Goods**: Any product that is a direct copy or imitation of a brand’s product without permission.
* **Replica Items**: Items that are designed to mimic the appearance of a branded product without authorization, including:
  * **Replica Football Shirts**: Any item that imitates official sports team apparel, including football shirts, jerseys, and other merchandise without the express permission of the brand or team.
  * **Fashion Replicas**: Clothing, accessories, or footwear that imitate the design, pattern, or style of established fashion brands without proper authorization.
* **Illegal Products**: Any fashion product restricted or prohibited under UK law, including items containing banned materials (e.g., certain animal skins) or promoting illegal activities.
* **Infringing Designs**: Products that unlawfully incorporate protected design elements, including logos, patterns, and trademarks.
* **Misleading Listings**: Listings containing false or misleading information about the product’s origin, quality, or authenticity. Reworked or upcycled items are permitted but must be listed as such.&#x20;
* **Deposit-Based Listings:** Listings that require a deposit or pre-payment instead of full payment.

### Jewellery **and Watch Policy**

* **Permitted Jewellery**:
  * **Fashion Jewellery**: Costume jewellery and accessories made from non-precious materials such as beads, imitation pearls, plastic, or base metals.
  * **Fine Jewellery**: Jewellery made from precious metals (gold, silver, platinum) and containing genuine gemstones (diamonds, emeralds, rubies, sapphires, etc.) is allowed.
  * **Luxury Jewellery**: High-end jewellery from luxury brands (e.g., Cartier, Tiffany & Co., Bulgari) is permitted, provided authenticity and value can be verified.
  * **Sterling Silver Jewellery**: Sterling silver jewellery is allowed, but sellers must provide hallmark details or proof of authenticity when requested.
  * **Plated Jewellery**: Items that are gold, silver, or rhodium-plated are allowed and must be accurately described in the listing.
* **Permitted Watches**:
  * Fashion watches made of non-precious materials (e.g., stainless steel, leather, plastic) and luxury watches (e.g., Rolex, Omega) are permitted.
  * Watches containing precious metals or gemstones are allowed, but sellers must provide documentation or proof of authenticity when requested.
* **Jewellery and Watch Verification Precautions**:
  * **Authenticity Documentation**: Sellers are required to provide certificates of authenticity, hallmark information, or proof of purchase for any item made from precious metals or containing genuine gemstones.
  * **Luxury Brand Verification**: Any luxury jewellery or watches must include documentation such as certificates, receipts, or appraisals to verify authenticity and value.
  * **Detailed Descriptions**: Listings must clearly describe the materials used (e.g., solid gold, sterling silver, plated metals) and whether gemstones are genuine or imitation.
  * **Seller Transparency**: Sellers must disclose any relevant hallmark or certification details in their product descriptions and respond to buyer inquiries regarding authenticity.

### **Brand Authenticity Verification**

* Sellers must provide documentation proving the authenticity of branded items when requested.
* High-risk brands and luxury items may require additional verification steps, such as submitting proof of purchase or original receipts.

### **Description and Imagery Requirements**

* Product descriptions must accurately reflect the item's condition, materials, and brand.
* Images must be clear, unaltered, and depict the actual product for sale. Stock photos are not permitted unless used with permission from the brand.
* The use of brand names, trademarks, or other identifiers in listings must comply with the brand’s official usage guidelines.

### **Prohibited Keywords and Descriptions**

* Avoid using terms such as “inspired by,” “replica,” “fake,” or any language that suggests the product is not genuine.
* Do not use brand names in a way that misleads customers about the affiliation, origin, or endorsement of the product.

### **Reporting and Enforcement**

* Customers and other sellers can report listings suspected of violating this policy.
* Reported listings will be reviewed, and actions may include removal of the listing, account suspension, or referral to legal authorities if necessary.

### **Prohibited Replicas**

* **Replica Football Shirts**: Any item that imitates official sports team apparel, such as football shirts and jerseys, without the express permission of the brand or team.
* **Replica Fashion Items**: Clothing, accessories, or footwear designed to imitate the look and style of any fashion brand without proper authorization.
* **Replica Designer Goods**: Bags, shoes, and other items that mimic the designs of luxury or designer brands without proper licensing or authorization.
* Any product marketed as a “replica” or using similar terms that suggest it is not an original or authorized item.

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## **Enforcement and Penalties**

* Violations of this policy may result in immediate removal of the listing, account suspension, and/or legal action.
* Repeated violations can lead to permanent suspension of the seller’s account and a ban from the platform.

### **Additional Guidelines**

* **Reporting Violations:**
  * Users are encouraged to report any product they believe violates these policies. Reports can be submitted through <support@tilt.app>.
* **Policy Updates:**
  * TILT reserves the right to update or modify this Content Policy at any time. Users will be notified of significant changes through \[communication channel, e.g., email, platform notifications].
* **Responsibility:**
  * Sellers are responsible for ensuring their products comply with these policies. Familiarize yourself with the guidelines to contribute positively to the TILT community.

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## **Agreement to Policies**

By listing products on TILT, sellers agree to comply with all the above guidelines and policies. **Non-compliance can result in penalties as described.**
