Shipping Labels

How To Manage and Print Shipping Labels

1. Viewing Orders: To see your orders, go to your home screen and click the "Orders" tab at the top. Here, you’ll find all orders and their current status.

2. Printing Shipping Labels:

Individually

• To print a label for a specific order, click on "Shipping Label" for an item

• In the pop-up, click "Create Prepaid Shipping Label."

• You can adjust package details (weight) here, but note any added cost will be at your expense, as the original shipping fee is already charged to the buyer.

• “Postage Type” is pre-selected to “Drop-off”.

• If you have activated collection (“Pick-up”) for your account, then you can click the drop-down menu to change this to “Pick-up”. Those who do not have this activated will not be able to see this option.

N.B - If you would like to switch to collection (Pick-up) please reach out to your Account Manager.

Multiple

• To print a label for a group of orders, click the relevant "Bundle" checkboxes

• Once complete, click ‘Print Label(s)’ button at the bottom of the screen

• Skip to step 3c

1. Saving and Generating Labels:

• a) After confirming details, click "Save Prepaid Label". A pop-up will appear, click "Save and Close."

• b) You’ll see a confirmation screen with shipping details and tracking information.

• c) Click "Print Label" to print, then select "Generate Labels". You also have the option to find a drop-off location if needed at this stage.

For a step-by-step guide on printing custom labels and exporting to Royal Mail or Evri, check out our Seller Tutorials.