> For the complete documentation index, see [llms.txt](https://support.tilt.app/tilt-help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.tilt.app/tilt-help-desk/for-sellers/managing-returns-and-refunds/how-to-initiate-a-refund.md).

# How to Initiate a Refund

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Orders that require a return will not have a refund issued until you confirm that the item has been returned.
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