Shipping Labels
How To Manage and Print Shipping Labels
Viewing Orders: To see your orders, go to your home screen and click the "Orders" tab at the top. Here, you’ll find all orders and their current status.
Printing Shipping Labels:
Individually
To print a label for a specific order, click on "Shipping Label" for an item
In the pop-up, click "Create Prepaid Shipping Label."
You can adjust package details (weight) here, but note any added cost will be at your expense, as the original shipping fee is already charged to the buyer.
“Postage Type” is pre-selected to “Drop-off”.
If you have activated collection (“Pick-up”) for your account, then you can click the drop-down menu to change this to “Pick-up”. Those who do not have this activated will not be able to see this option.
N.B - If you would like to switch to collection (Pick-up) please reach out to your Account Manager.
Multiple
To print a label for a group of orders, click the relevant "Bundle" checkboxes
Once complete, click ‘Print Label(s)’ button at the bottom of the screen
Skip to step 3c
Saving and Generating Labels:
a) After confirming details, click "Save Prepaid Label". A pop-up will appear, click "Save and Close."
b) You’ll see a confirmation screen with shipping details and tracking information.
c) Click "Print Label" to print, then select "Generate Labels". You also have the option to find a drop-off location if needed at this stage.
For a step-by-step guide on printing custom labels and exporting to Royal Mail or Evri, check out our Seller Tutorials.
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