Tilt Help Desk
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  • Getting Started
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      • โš ๏ธTILT Referral System Terms & Conditions
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    • Updating your username
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  • ๐Ÿ›๏ธPurchasing
    • Buying on Tilt
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        • Pre-Bids FAQ
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  • ๐Ÿ“‹Community Guidelines
  • For Sellers
    • ๐Ÿ‘‘Become a Seller
    • ๐ŸŽฅLive Rooms
      • Scheduling Streams and Going Live
    • ๐Ÿง AI Quick Listing
    • ๐Ÿ“ฆShipping Your Orders
      • Shipping Labels
      • Exporting to Evri: Step-by-step
      • Exporting to Royal Mail: Step-by-step
      • TILT Seller Order Status Guide
    • ๐Ÿ’ฐManaging Returns & Refunds
      • How to Initiate a Refund
    • ๐ŸฆPayouts
      • Understanding Payouts on TILT
    • โ˜‘๏ธBecoming A Verified Seller
    • ๐ŸคService Level Agreement
    • ๐Ÿ“‹Policies & Guidelines
      • Content Policy
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  • Testing Programme
    • Tilt Testing (February 2024)
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  • What can I expect during my first payout process? ๐Ÿ’ท
  • How does the payout period work? โณ
  • What's the deal with the daily payout schedule? ๐Ÿ“…
  • Do I need to do anything for my payouts? ๐Ÿ™…โ€โ™‚๏ธ
  • What about future payouts? ๐Ÿ”ฎ
  • What is Balance on Hold? โ›“๏ธ

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  1. For Sellers
  2. Payouts

Understanding Payouts on TILT

As you start selling on TILT, itโ€™s vital, to help you understand how payouts function, here's a comprehensive guide with some common questions:

What can I expect during my first payout process? ๐Ÿ’ท

Your first payout may take a bit longer than usual. Why?

  • Because Stripe, our payment processor, conducts thorough checks on your documents. This ensures everything is in order.

How long might this take?

  • Typically, your first payout might take an extra two to three days. This is because Stripe needs time to verify your info and ensure security.

How does the payout period work? โณ

What's this about a payout period?

  • It's the time between making a sale and getting paid.

  • On TILT, our payment processor holds the sale for 11 days and then disburses the funds. Payouts are done Monday through Friday excluding bank holidays.

Letโ€™s take the below scenario as an example:

  • Let's say you make a sale on a Friday. When will you get your money? Your payout will be disbursed 11 days later.

What's the deal with the daily payout schedule? ๐Ÿ“…

How often do payouts happen after the first one?

  • Daily, always 11 days after the sale has happened. But remember, they usually occur around 9-10 am UK time.

Does this mean I receive my payouts the next day?

  • No, daily payouts mean they come Monday through Friday and always 11 days after you've made the sale. This gives enough time for product to be shipped and delivered to your customer.

But what if there's a bank holiday or other delays?

  • Sometimes it can get held up until noon or the next business day.

Do I need to do anything for my payouts? ๐Ÿ™…โ€โ™‚๏ธ

Are payouts on TILT manual or automatic?

  • They're fully automated, thanks to Stripe. No need to lift a finger. Once it's time for your next payout, Stripe will handle it automatically.

What about future payouts? ๐Ÿ”ฎ

Can I expect the same process for future payouts?

  • Absolutely. Once you've received your first payout, subsequent ones will follow the same steps.

Can I change receive faster payouts?

  • After your first month on Tilt, you can contact your account manager to apply for faster payout options.

What is Balance on Hold? โ›“๏ธ

Balance on Hold refers to funds from pending payments, especially related to limited offers, that are temporarily held until the transaction or offer is completed. These limited offers typically last for a maximum of 24 hours. Once this time frame passes, the held balance will be released to your account. You can track these held funds by going to the Orders section and applying the Pending Payments filter, which will show orders that are still pending along with the corresponding held amounts.

Can my funds on hold be paid out?

  • No, funds on hold cannot be paid out until the limited offer is either forfeited, expires, or is successfully claimed. Only after one of these conditions is met will the funds be available for payout.


Even if there are slight delays, rest assured that your earnings are safe, and your next payout is coming your way.

We hope this guide answers your questions about payouts on TILT. If you need more help or have other questions, don't hesitate to reach out to our support team. Happy earnings! ๐Ÿค‘

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Last updated 7 months ago

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