> For the complete documentation index, see [llms.txt](https://support.tilt.app/tilt-help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.tilt.app/tilt-help-desk/for-sellers/seller-referral-program.md). # Seller Referral Program Terms & Conditions ### Earn up to £10,000 per seller referral This program covers live stream sales only. Sales made through clips don't count toward it. Any referral incentives for clips are run separately. Figures below are in pounds. In Italy and Spain the same numbers apply in euros, and in the US in dollars. Two ways you get paid: * £1,000 as your seller makes their first £10,000 in sales * Then 1% of everything they sell above £10,000, for as long as they keep selling Your total from any one referral is capped at £10,000. The better your seller does, the closer you get to it. #### The first £1,000 Paid in four parts as your seller grows. | When they've sold | And had this many different buyers | You get | You've earned | | ----------------- | ---------------------------------- | ------- | ------------- | | £1,000 | 20 | £50 | £50 | | £2,500 | 35 | £100 | £150 | | £5,000 | 50 | £150 | £300 | | £10,000 | 100 | £700 | £1,000 | They need to hit both the sales figure and the buyer count to unlock each payment. #### Then 1% of everything above £10,000 Once they've sold £10,000, you earn 1% of every pound they sell beyond that. If they go on to sell £60,000, that's £50,000 above the £10,000 mark. You get 1% of it — £500 — on top of your £1,000. The 1% keeps paying for as long as they sell, until your total from that referral reaches £10,000. At that point the referral is fully paid out. *** ### How to refer someone When a new seller sets up their seller account, they're asked who referred them. They enter your Tilt username. * This only works at sign-up. It can't be added or changed later. * Sign-up links don't count. Only the username entered at seller onboarding. * You can't refer yourself. If the username is the seller's own account, the referral is void. * There's no limit on how many sellers you refer. *** ### Who can take part * You must have an active Tilt account in good standing, with a valid payout method, and not be under any investigation or restriction * Your referred seller must be creating a new seller account. They may already have a Tilt account as a buyer — what must be new is the seller account. * They must not have held a seller account before, must complete identity and KYC checks, and must go live and start selling * Neither of you may be connected to an account previously banned or suspended from Tilt * You must both be in the UK, Italy, Spain or the US *** ### Timing The four payments have a deadline. Your seller has four months to reach each sales figure, starting from their first store that actually traded. Sales after that don't count toward the four payments. The 1% doesn't have a deadline. It runs on everything they've ever sold above £10,000, so it keeps paying long after the four months are up — until your total from that referral reaches the £10,000 cap. Because of this, you might see a small sales figure next to the four payments and a much bigger one next to the 1%. That's normal. *** ### What counts as qualifying sales This program is a revenue share. Your reward comes out of the fees Tilt earns on your seller's sales, not out of the sales themselves. Tilt often subsidises sales to help sellers get going — reduced seller fees, discounts for buyers, covering shipping. When Tilt has funded a sale that way, it earns less from it, so it counts proportionally less toward your rewards. Sales Tilt earned nothing on don't count at all. Clip sales don't count toward this program, whatever fees apply to them. Only live stream sales do. It doesn't reduce what your seller earns, and it's why we can pay a share of every seller's growth rather than a flat one-off fee. Your referred seller's fee arrangement is confidential, so we can't share their rates. Your referral dashboard shows qualifying sales, which already accounts for this. Sales only count once they're real. The order must be paid for and shipped or delivered. Each sale counts 30 days after the order date, so returns settle first. Sales count net of refunds. A refunded order counts as zero; a partly refunded order counts at what's left. If your seller's refund or dispute rate is well above normal for the platform, we may exclude the affected sales. Doesn't count: clip sales, cancelled or refunded orders, failed payments, chargebacks, giveaways, orders under fraud investigation, sales to accounts connected to you or your seller, and circular or artificially inflated trading. Buyer concentration. No single buyer should account for more than 15% of your seller's qualifying sales or of their order count. Where this happens we'll take a manual look rather than reject automatically. *** ### Getting paid You don't need to claim anything. We work out what you're owed — you don't have to ask, apply, or send us anything. Each of the four payments is triggered as soon as your seller hits that figure. You don't wait for the four months to finish. While the program is getting started, payments are released on a regular manual schedule rather than instantly. We're moving to fully automatic payouts, and until then there may be a short delay between your seller hitting a figure and the money arriving. What you've earned is tracked from the moment they hit it either way. The 1% above £10,000 is paid monthly. If you've earned less than £25 in a month, we hold it and add it to your next payment, so you're not getting a few pounds at a time. Rewards go to the payout method on your Tilt account, in the currency that account is set to. The only time a payment is held is if a referral is flagged for review. If that happens we'll tell you why, and we aim to come back to you once the investigation has concluded. Payment depends on both you and your referred seller still being in good standing when it's due. Rewards aren't guaranteed and are subject to verification. You're responsible for any tax on referral earnings. If an order is refunded after it's been counted, the amount comes off your next payment. We don't reverse payments already made. *** ### Fraud We review referrals before paying. Reviews may look at the relationship between you and your referred seller, buyer behaviour, and account, device and payment information. If a referral needs checking we'll tell you why, and it may delay payment. Not allowed: * Referring yourself through another account or person * Buying from your referred seller to inflate their sales * Coordinated bidding between you, your seller or connected accounts * Gaming promotional features to generate volume * Referring someone previously banned from Tilt * Groups of accounts working together to generate referrals or sales * Entering someone's username who didn't actually refer the seller We may hold payment while investigating. Attempting to defraud this program means immediate disqualification and may lead to your account being closed. If we find fraud within 120 days of paying, we can reclaim the reward from future earnings or bill it separately. *** ### When a referral doesn't qualify * Either account breaches these terms or Tilt's policies * Fraud or gaming is found * Your referred seller's account is suspended, banned or closed * Your own account standing changes * The information given was wrong or falsified * Your referred seller had a seller account before Tilt's decision on eligibility and payment is final and binding. *** ### Changes to the program We may change or end this program at any time, adjust rewards and criteria with notice, cap the total number of referrals accepted, or limit who can take part. Changes won't affect referrals already in progress unless needed for fraud prevention or legal reasons. Tilt isn't responsible for referred sellers who don't meet the requirements. This program is for individual referrals only, not agencies or commercial referral operations. It doesn't create an employment or partnership relationship, and Tilt's standard Terms of Service apply. *** ### Questions Contact support. For a dispute, include your Tilt username, your referred seller's username, and the relevant dates. All decisions on eligibility, fraud and payment are made at Tilt's discretion.