How Vault works
The buyer starts it: once their payment is confirmed, a buyer can choose to vault their bundle. While the Vault is open, their next wins from you usually join the same bundle.
No shipping until the buyer asks: vaulted bundles show as Vaulted in your orders, and you can't print a label until the buyer requests shipping.
Full box: if the box fills and a new bundle starts, the new one isn't vaulted automatically. The buyer has to vault it again.
60-day limit: a Vault stays open for up to 60 days. After that, it stops taking new orders and moves to To Ship, so you can print the label and send it.
Who can get Vault
At least 2 live days a week over the last 30 days
A store rating of 4.7 or higher
At least 3 months as an active seller
A refund rate below 5%
At least ÂŁ3,000 in sales a month
How to request access
If you meet the criteria, contact Seller Support in the app.
Vault is currently available to selected sellers only. The final decision is made by Tilt.