> For the complete documentation index, see [llms.txt](https://support.tilt.app/tilt-help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds.md).

# Retours & Remboursements

- [Politique de remboursement et d'annulation](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/refunds-and-cancellation-policy.md)
- [Comment demander un remboursement](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/how-to-request-a-refund.md)
- [Copie de Comment demander un remboursement](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/copy-of-how-to-request-a-refund.md)
- [Renvoyer des articles pour un remboursement](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/returning-items-for-a-refund.md)
- [Combien de temps prennent les remboursements ?](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/how-long-do-refunds-take.md)
- [J'ai reçu le mauvais article](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/received-wrong-item.md)
- [J'ai reçu un article endommagé](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/received-damaged-item.md)
- [Ma commande n'est pas arrivée](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/returns-and-refunds/order-hasnt-arrived.md)