# Gérer les retours et les remboursements

- [Comment initier un remboursement](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/pour-les-vendeurs/managing-returns-and-refunds/how-to-initiate-a-refund.md): Suis le guide interactif ci-dessous pour apprendre comment gérer et émettre des demandes de remboursement avec facilité.
- [Comment confirmer un retour](https://support.tilt.app/tilt-help-desk/tilt-help-desk-fr/pour-les-vendeurs/managing-returns-and-refunds/how-to-confirm-a-return.md): Suis le guide interactif ci-dessous pour apprendre comment confirmer la réception d'un article retourné.


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