If your cards or sealed product arrived damaged, request a refund in the app within 7 days of delivery.
If the seller doesn't respond
Contact us at [email protected] and include:
your order number
the seller's name
photos of the damage
If we confirm the item was damaged, we'll work with you and the seller to arrange a return. Once the seller confirms the returned item matches what they sent, we'll issue your refund.
Damage to the outer packaging only isn't covered.