Find the return address
Once the seller approves your refund and requests a return:
Go to your Profile and open Purchases.
Select the order and tap Return Address to see the seller's return address.
Pack it properly
Cards are easily damaged, so pack your return the way you'd want to receive it:
Single cards: in a penny sleeve and toploader (or the same protection they arrived in), inside a padded envelope or small box.
Graded cards: in their slab, wrapped in bubble wrap, inside a box.
Sealed products: keep them unopened, in their original shrink wrap, inside a protective box.
Include everything you received, in the same condition you received it.
Ship it
Send your return within 10 days of your refund being approved.
Buy your own shipping label with the carrier of your choice, and use the seller's return address from your order.
Return postage is paid by the buyer. We recommend a tracked service so you have proof of delivery if anything goes wrong.
Getting your refund
The seller will inspect the item when it arrives and confirm it's in the same condition it was delivered in. Your refund is processed after that. See How Long Do Refunds Take?
Your refund request will be cancelled if the item isn't sent within 10 days, isn't properly packed, isn't in its original condition, or isn't the item you received.